Q. “My work comp insurance company is not moving to fast to pay my claim.
I received a packet of papers to fill out, such as the incident report, and medical information and background. They want a list of every doctor I have seen for any reason and the reason I saw these doctors. They want the doctor list and medical history to go back for the last ten years. Are they entitled to this information? Why would they need that kind of medical history? Thanks for your help on this matter.”
A. When an injured worker files a claim, it’s common practice for an insurance company to request a medical history.
They’re looking to verify that you’ve not had a previous injury to the same body part. The only way for them to confirm this is to get records from all medical providers – typically in the last 10 years.
The bottom line is, that this is standard procedure. They are entitled to the information, and you do need to provide it to them.
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